Returns, Exchange & Refunds
Under Lazyegg “14-day No Hassle Return Policy”, you may either ask for a refund or make any returns for exchange to the product you purchase from the Marketplace within 14 (Fourteen) days from the delivery of the product. You must first contact the Marketplace for such refund and return; and should refer to and abide by the instruction and Return Policy by each seller for any product returns that you wish to make after the 14 (Fourteen) day period. Then it is solely up to the Seller’s discretion whether or not to accept such a return. The seller’s contact information can be found in your order detail located in your My Account or in the email we sent to you confirming your order. Refund may take up to two (2) weeks depending on each bank for such transaction.